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Town of Wilkesboro
Welcome to the town of Wilkesboro, where the mountains begin!
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      • Community Commons & Pavilion Stage
      • - - Heritage Square Splash Pad
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      • - - Community Garden
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      • Cross Connection Control / Backflow
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      • Wastewater / Sewer Plant
      • Water Filtration Plant
    • For Residents
      • Civic Center Rental Information
      • - - Online Reservation Form
      • Cemetery Plots & Information
      • Wilkesboro Utilities
      • - - Report Water/Sewer Problem
      • Other Utility Providers
      • Schedule of Fees FY 22-23
      • Wilkesboro Sanitation
      • - - Recycle/Trash Days by Street
      • - - Recycle Schedule
      • - - Request Rollout Cart Repair
      • - - Schedule Bulky Item Collection
      • - - Schedule Electronics Recycling
      • - - Schedule Yard Waste Collection
      • Report a Problem Form
      • - - Report Missing Street Sign
      • - - Report Pothole / Sidewalk Problem
      • - - Report Street Light Outage
      • Serve on a Committee or Board
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      • - - Wilkesboro Economic Incentives Guideline
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      • - - Wilkesboro Livability Magazine
      • - - "We are Wilkes" Annual Guide
      • - - "We are Wilkes" Quarterly
      • - - Transportation
      • How to Launch a Business in NC
      • How to Start a Business in Wilkesboro
      • - - Step 1) Zoning/Planning
      • - - Step 2) Sign Permit
      • - - Step 3) Request Fire Inspections
      • - - Step 4) Water/Sewer Service
      • - - Step 5) Beer/Wine Application
      • - - All Building Inspections - inside Town and County
      • - - All Food Inspections
      • Meeting Space Rental Information
      • - - Online Reservation Form
      • Other Utility Providers for Business
      • Outside Trash Providers for Business
      • Schedule of Fees FY 22-23
      • Town Forms
    • For Visitors
      • Wilkesboro Tourism Development Authority
      • Attraction Maps
      • Ben Long Frescoes
      • Historic Wilkesboro Tour
      • Stone Mountain State Park
      • Talking Trees Trail at Rendezvous Mtn.
      • Whippoorwill Academy & Village
      • Wilkesboro Music & Festivals
      • - - 2022 Concerts in the Commons
      • - - 2022 Movies on Main
      • - - Brushy Mtn. Peach & Heritage Festival
      • - - Carolina in the Fall
      • - - FaithFest
      • - - Merlefest
      • - - Prohibition Hot Rod & Moonshine Festival
      • Wilkesboro Parks & Recreation
      • - - Cub Creek Park Pickleball Courts
      • - - Mountain Bike Trails
      • - - Community Commons & Pavilion Stage
      • - - Heritage Square Splash Pad
      • - - Rolling Pines Disc Golf Course
      • - - Wilkesboro Campground
      • Wilkesboro Sundial
      • W. Kerr Scott Dam and Reservoir
      • - - W. Kerr Scott Tour
      • Wilkes Co. Barn Quilt Trail
      • Wilkes Co. Birding Trails
      • Wilkes Heritage Museum
      • Wilkes Transportation Options
      • Yadkin River Greenway
  • I Want To...
    • Apply...
      • Town Job
      • Committees/Boards Application
      • Police Permits
      Contact...
      • Employee or Dept.
      • Help by Topic
      • Federal or State Government
      Get...
      • Account Balance
      • ACH Authorization Form
      • Attraction Maps
      • Building Inspection
      • Directions to Wilkesboro
      • Directions to Police Department
      • Fire Inspection
      • Holiday Schedule
      • Recycling Information
      • Town Forms
      • Utilities Turned On
      • Utilities Turned Off
      • Water Quality Report - middle of page
      Lookup...
      • Account Balance
      • Meeting Agendas & Minutes
      • Schedule of Fees - FY 22-23
      • Transportation Options
      • Wilkesboro's Mapping / GIS
      • Wilkesboro's Ordinances
      Pay...
      • Civic Center Rental
      • Invoice
      • Parking Ticket
      • Police Report
      • Town Taxes
      • Utility Bill
      Pickup...
      • Civic Center Key
      Report...
      • Report Missing Street Sign
      • Report Nuisance Animal
      • Report Pothole/Sidewalk Issue
      • Report Rollout Cart Problem
      • Report Street/Traffic Light Outage
      • Report Water/Sewer Problem
      • Report Other Issues/Problems
      Request...
      • Request Appointment
      • Request Civic Center Reservation
      • Request Fire Education Event
      • Request Utility Bill thru Email
      Schedule...
      • Bulky Item Collection
      • Electronics Recycling
      • Recycling Collection
      • Trash Collection
      • Yard Waste Collection
      • Schedule-Service Online
  • Town Government
    • Government
      • Local Government in NC
      • How NC Municipalities Work
      • Town's Form of Government
      • What is Powell Bill?
      • Town's Budgets & Audits
      • Town's Schedule of Fees - FY 22-23
      • Town's Financial Dashboard
      • Town's Holiday Schedule
      • Town's Ordinances
      • Town's Organizational Chart
      • Title VI Civic Rights Act
      • 2019 ADA Transition Plan
      • 2020 ADA Transition Plan
      • 2021 ADA Transition Plan
      Wilkesboro's History
      • Population
      • Wilkesboro's History Overview
      • Tory Oak History
      • Wilkesboro's Cemetery Records
      • Wilkes Co. Genealogy
      • Wilkes Genealogical Society, Inc.
      • Wilkes Heritage Museum
      • History Links
      • Fire Chief History
      • Retired Firemen History
      • Police Chief History
      • Town Council & Clerk History
      Town Council
      • Meet Your Governing Board
      • Responsibilities
      • Code of Ethics
      • FAQ
      • Meeting Schedule
      • Agenda & Minutes
      Historic Pres. Commission
      • Board Responsibilities
      • Board Members
      • Meeting Schedule
      • Agenda & Minutes
      • Historic Downtown Grants
      Landscape Planning & Review Board
      • Board Responsibilities
      • Board Members
      • Meeting Schedule
      • Agenda & Minutes
      Parks & Recreation Board
      • Board Responsibilities
      • Board Members
      Planning Board
      • Board Responsibilities
      • Board Members
      • Meeting Schedule
      • Agenda & Minutes
      Tourism Dev Authority Board
      • Board Responsibilities
      • Board Members
      • Meeting Schedule
      Zoning Board of Adjustments
      • Board Responsibilities
      • Board Members
      • Meeting Schedule
      • Agenda & Minutes
  • Departments
    • Administration
      • Dept. Overview
      Finance
      • Dept. Overview
      • Financial Dashboard
      • Accounts Payable
      • Cemetery Collections
      • Civic Center Rental
      • Beer/Wine License
      • Purchasing & Contracts
      • Taxes
      • Utility Billing
      Fire
      • Dept. Overview
      • Burning Permit
      • F.A.Q.
      • Fire Education Event
      • Fire Hydrant Testing
      • Fire Inspections
      • Fire Roster
      • How to Apply to FD
      • Meeting Schedule
      Parks & Recreation
      • Dept. Overview
      • Community Commons & Pavilion Stage
      • - - Heritage Square Splash Pad
      • Cub Creek Park
      • - - Community Garden
      • - - Hidden Oaks Dog Park
      • - - Mountain Bike Trails
      • - - Creek Restoration
      • Rolling Pines Disc Golf Course
      • School Street Park
      • Westwood Park
      • Wilkesboro Campground
      Personnel & Payroll
      • Dept. Overview
      Planning & Community Development
      • Dept. Overview
      • Adopted Plans
      • Forms
      • Maps
      • Wilkesboro GIS
      • Wilkesboro's Ordinances
      Police
      • Dept. Overview
      • Annual Reports
      • Citizen Police Academy
      • Comment/Complaint Section
      • Crime Data & Statistics
      • Directions to Police Station
      • Parking Tickets
      • Police Permits
      • Police Recruitment
      • Police Reports
      • Police Roster
      Public Works
      • Dept. Overview
      • Powell Bill
      • Public Buildings, Grounds & Streets
      • Water & Sewer Construction
      Sanitation
      • Dept. Overview
      • Bulky Item Collection
      • Curbside Trash
        • Trash/Recycle Listing by Streets
      • Trash/Recycle Listing by Streets
      • Curbside Recycling
        • Curbside Recycling Schedule
      • Electronics Recycling-By Appt Only
      • Non-curbside Recyclable Items
      • Recycling Centers
      • Curbside Yard Waste Collection
      • Seasonal Curbside Leaf Collection
      Utilities
      • Cross Connection Control / Backflow
      • NC Water & Wastewater Rates Dashboard
      • Wastewater / Sewer Plant
      • Water Filtration Plant
  • For Residents
    • Civic Center Rental Information
    • - - Online Reservation Form
    • Cemetery Plots & Information
    • Wilkesboro Utilities
    • - - Report Water/Sewer Problem
    • Other Utility Providers
    • Schedule of Fees FY 22-23
    • Wilkesboro Sanitation
    • - - Recycle/Trash Days by Street
    • - - Recycle Schedule
    • - - Request Rollout Cart Repair
    • - - Schedule Bulky Item Collection
    • - - Schedule Electronics Recycling
    • - - Schedule Yard Waste Collection
    • Report a Problem Form
    • - - Report Missing Street Sign
    • - - Report Pothole / Sidewalk Problem
    • - - Report Street Light Outage
    • Serve on a Committee or Board
    • Transportation
  • For Business
    • Wilkes Co. Economic Development
    • - - Wilkesboro Economic Incentives Guideline
    • - - NC OSBM 2022 Comparisons Listings
    • - - Wilkesboro Livability Magazine
    • - - "We are Wilkes" Annual Guide
    • - - "We are Wilkes" Quarterly
    • - - Transportation
    • How to Launch a Business in NC
    • How to Start a Business in Wilkesboro
    • - - Step 1) Zoning/Planning
    • - - Step 2) Sign Permit
    • - - Step 3) Request Fire Inspections
    • - - Step 4) Water/Sewer Service
    • - - Step 5) Beer/Wine Application
    • - - All Building Inspections - inside Town and County
    • - - All Food Inspections
    • Meeting Space Rental Information
    • - - Online Reservation Form
    • Other Utility Providers for Business
    • Outside Trash Providers for Business
    • Schedule of Fees FY 22-23
    • Town Forms
  • For Visitors
    • Wilkesboro Tourism Development Authority
    • Attraction Maps
    • Ben Long Frescoes
    • Historic Wilkesboro Tour
    • Stone Mountain State Park
    • Talking Trees Trail at Rendezvous Mtn.
    • Whippoorwill Academy & Village
    • Wilkesboro Music & Festivals
    • - - 2022 Concerts in the Commons
    • - - 2022 Movies on Main
    • - - Brushy Mtn. Peach & Heritage Festival
    • - - Carolina in the Fall
    • - - FaithFest
    • - - Merlefest
    • - - Prohibition Hot Rod & Moonshine Festival
    • Wilkesboro Parks & Recreation
    • - - Cub Creek Park Pickleball Courts
    • - - Mountain Bike Trails
    • - - Community Commons & Pavilion Stage
    • - - Heritage Square Splash Pad
    • - - Rolling Pines Disc Golf Course
    • - - Wilkesboro Campground
    • Wilkesboro Sundial
    • W. Kerr Scott Dam and Reservoir
    • - - W. Kerr Scott Tour
    • Wilkes Co. Barn Quilt Trail
    • Wilkes Co. Birding Trails
    • Wilkes Heritage Museum
    • Wilkes Transportation Options
    • Yadkin River Greenway

 
Sam Call - Utilities Superintendent

Utilities Director
Sam Call - email

Water Plant Supervisor
Water ORC
Alan Parker - email

Distribution ORC &
Cross Connection Control                      
Aaron White - email

Office Location:
Wilkesboro Water Plant
136 Lenderman Street
Wilkesboro, NC 28697

Tel:  336-838-4631

Mailing Address:
Town of Wilkesboro
Attn: Water Plant
PO Box 1056
Wilkesboro, NC 28697

 

   

home > departments > utilities > water filtration plant

  

WATER FILTRATION PLANT & METER READING 

water drop
  The Town of Wilkesboro Water Filtration Plant utilizes a conventional type treatment process with eight dual-media gravity filters. The plant has the capacity to treat 10 million gallons per day and gets its source water from the Yadkin River. The original plant was constructed in 1964 and has been expanded and upgraded over the years and is now a modern water treatment facility including a certified laboratory. Water quality is the top priority for the town’s eight (8) state-certified water treatment specialists, who operate the plant around the clock. 

The town’s water system has never been in violation of any EPA standard and has met all water quality parameters. Water from the plant serves not only Wilkesboro but also the surrounding community water systems of Broadway, Moravian Falls, and West Wilkes. 

Report a Water or Sewer Problem

ANNUAL DRINKING WATER QUALITY REPORTS
These reports are always for the prior calendar year.  

   2021     2020     2019      2018      2017      2016      2015      2014      2013      2012      2011      2010      2009      2008     

 


METER READING   

Meter Reading is a division of the Water Filtration Plant for the Town of Wilkesboro and the meter readers strive to read every meter accurately and in a timely fashion. The meters are read on a monthly basis and we begin to read meters on the 3rd Tuesday of each month.

The meter readings are for both water and sewer usage. Most of the time the water that goes through your meter goes back through the sewer system by toilet or drains; therefore, the same water usage usually is the same usage for sewer. There are times when this is not the case. Examples: filling a pool, use of garden hose, watering lawn and plants, washing cars, leak into the ground, etc. If you have a leak into the ground or fill a pool at the beginning of the season, you may request a sewer adjustment through utility billing. No adjustments are given for the water usage. These sewer adjustments are normally once per season and/or on an emergency/yearly event basis. We do not give adjustments on several occasions throughout a season for watering lawns, gardens or plants, washing cars, or leaving on a garden hose for an extended period of time. 

The employees use a hand-held computer to enter meter readings, which will alert them if the reading is more than average usage. Estimated meter readings are only given when there is a problem with a meter and this estimate is an average of the past 6 months usage.

Non-payment cutoffs are done on the 4th Tuesday of each month. If anyone is disconnected for non-payment, a lock is placed on the meter. If the lock is broken, cut or tampered with, a fee will be charged to the customer.


LINKS

NC DEQ

US Environmental Protection Agency

NC Public Water Supply

Save Water NC

NC Drought Management Monitor

   

   

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Copyright © 2023 Town of Wilkesboro

P.O. Box 1056 • 203 West Main Street • Wilkesboro, NC 28697 •  336-838-3951 3 3 6 8 3 8 3 9 5 1

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